Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment. Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams. Owner Claudine states ‘Our hope is that you will join us in discovering new designers that you’ve never heard of before and help us to champion them too. We’re so excited to introduce new brands from across Europe, Australia, Korea and Japan, helping them to grow and establish themselves in the UK market’.

Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things): Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate. Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted. This year, I set a goal and I reached it. I competed in a CDI with Belle – a horse that I bred and started myself – and most importantly, I was happy with my performance. Belle and I have had a lot of bad rides, but I always knew we could do better. I had a lot to figure out. Not just how to ride, but how to stay disciplined and focused.